Nevin Merchant

In August 2022, I embarked on my MBA journey at Northwestern University's Kellogg School of Management, enrolling in the MBAi Program, a 15-month joint degree between Kellogg and the McCormick School of Engineering. This program equipped me with the skills to leverage artificial intelligence and machine learning to create innovative business solutions.
During my time at Kellogg, I actively contributed to the student community through leadership roles in organizations such as FinTech@Kellogg, Kellogg Tech Club, Texas Business Club, and Kellogg South Asian Club. These experiences honed my leadership, collaboration, and networking skills while allowing me to explore cutting-edge trends in technology and business. Graduating from this transformative program was a significant milestone, further solidifying my expertise in the intersection of business strategy and advanced technology.

The 22 months I spent at DoorDash as a Strategy & Operations Analyst offered me some of the most valuable experiences I've had to date. Working for a pre-IPO startup in a hyper-competitive and growth-obsessed environment allowed me to explore several aspects of the business that I would not have otherwise seen.
While I was initially hired to help build out and train our driver base, my role quickly expanded to on-boarding restaurant partners to the delivery platform, building out customer facing web interfaces, and identifying ways to optimize and scale our business.

As a broke college student, I came across a little known (at the time) grocery delivery start up that offered me a job in the gig economy, would let me build my own schedule, and allowed me to earn far more than the hourly minimum wage. My passion for technology and its innovative uses to disrupt long-standing industries is exactly what drew me in to work for a technology startup like Instacart.
Working as an independent contractor taught me how to manage my brand and cultivate my reputation as a top performer. I consistently received top ratings for customer service, product quality, and selection accuracy.